Orders & Delivery
We currently ship to most of the European countries. In the meantime, we are doing our best to expand and deliver to more European countries and the UK.
At Q’s Cards we offer the following shipping costs:
The Netherlands €5,00 (Free over €200) Europe Zone 1 €11,99 (Free over €350) Europe Zone 2 €19,99 (Free over €500)
Europe Zone 1:
Belgium, Germany, France, Luxembourg, Austria, Denmark, Hungary, Poland and Czech Republic
Europe Zone 2:
Bulgaria, Croatia, Estonia, Finland, Georgia, Greece, Ireland, Italy, Latvia, Lithuania, Norway, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland
We will ship your order in a box or bubble mailer and safely wrapped up to avoid any damage.
Delivery time depends on your location and local delivery service. Under normal circumstances you should receive your order in the Netherlands in 1-3 working days. Orders sent to the rest of Europe will take 3-5 working days. Worldwide deliveries may take up to 3-10 working days. (Please note, during sale periods and holidays it may take longer for your order to arrive).
Return & Exchanges
Due to the fluctuating market we do not accept returns.
Unfortunately not, due to the fluctuating market we do not accept returns or exchanges.
We are sorry that the item is damaged. You can contact us by mail and we will provide you with a solution as soon as possible. Please do not send damaged items back to us without contacting us first.
Mail: [email protected]
Orders & Payments
You can pay for your order with the following options:
- Apple Pay
As soon as your order has been placed, the order amount will be written off your bank account. You will receive an order confirmation by email as soon as your purchase has been paid.
Your invoice is included in the order confirmation. If you think your invoice is incorrect, please contact us immediately.
No, all our prices are final and include the 21% VAT, in compliance to Dutch law.
We are sorry that the item that you are interested in is out of stock. You can send an email to ask if the item will be restocked.
Mail: [email protected]
No, you can check out as a guest. Using an account might be handy for your own administration though.
Your information is solely used to process your order and shipment. We may use your email address for promotional purposes and your phone number might be used if there is a problem with your order. Under no circumstance will we share or sell your information to third parties.All items in our collection come with a care label. We strongly recommend you to follow the instructions on this label. If you have more questions or you want further advice, please get in touch with us by email.
We can delete your account whenever you want. Send us an email at [email protected] and we will remove your information from our system.
Yes you can. You can reach us by email in[email protected]. We are also available via Whatsapp +31636550047.