Return Policy

Returns

Due to the fluctuating market we do not accept returns after 48h of receiving your order.

Full case

When a full / sealed case is ordered and delivered, returning an opened case will decrease the value significantly. If a sealed case is returned opened, this will get charged with a 10% return fee. This is due to the risk of swapping boxes / packs from the case.

Pre-orders

Would you like to cancel a pre-order? Please note for all cancelled pre-order items, we will charge a restock fee of (5%) and or shipping fee.

Custom & Duties

If you refuse to pay custom fees we will charge a 5% restocking fee when an order is returned to our warehouse.

Damaged Deliveries

Damaged delivery? We are sorry that the item is damaged. You can contact us by mail within 24 hours upon receiving your order and we will provide you with a solution.
Please do not send damaged items back to us without contacting us first. Mail: support@qscards.com to receive return instructions.

Return label

We only provide pre-paid return labels for damaged items or incorrect deliveries. For correct shipments, the customer is responsible for the return of the package. Refunds of damaged or incorrect deliveries will be done after we receive your item back in our warehouse.